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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Ransom

June 2, 2025

5  out of  5
rating by Mike Ransom
"Jennifer was Super friendly and fast and I would highly recommend"
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Adrienne Hudson

May 30, 2025

5  out of  5
rating by Adrienne Hudson
"I have been with Gina Falletta for a long time. She is absolutely amazing and the staff is amazing as well. They know who I am when I call and they never give me bad advice. Thank you for caring and listening!"
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Jeremy Moon

May 30, 2025

5  out of  5
rating by Jeremy Moon
"I had the pleasure of working with Jennifer King on setting up an insurance policy with State Farm. Hands down the best interaction I have ever had with anyone. She was fast, informative, and went above and beyond to answer all of my questions and made sure i understood every bit of my coverage and the process along the way. I highly recommend Jennifer to anyone looking for insurance. Not only did she get me a great and lower price than what I already had but also got me better coverage as well!"
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Veronica Benson

May 20, 2025

1  out of  5
rating by Veronica Benson
"This office staff is the worst! All you get is the run around and a lot of promises to call you back and never do, and when you follow up the next day they will tell you that they tried calling you back. This office is the worst i’ve ever experienced. I wouldn’t recommend this office to anyone!"
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Clay Tavel

April 21, 2025

5  out of  5
rating by Clay Tavel
"Working with Brandon and Jennifer was so easy and stress free. I provided the information needed for a quote and received an answer within just a few hours and was pleasantly surprised at how affordable the quote was for homeowners insurance. I had all documents sent to me same day with detailed explanation of coverage. I’m so happy I made the switch to State Farm, and specifically this office and agents."
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Rene Alfarero

March 14, 2025

5  out of  5
rating by Rene Alfarero
"Fast & reliable"
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Diego Tzum

February 20, 2025

5  out of  5
rating by Diego Tzum
"Jennifer was fast and amazing she answered all my question and got me a great deal !!"
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Vernon White

January 15, 2025

5  out of  5
rating by Vernon White
"Gina & crew are awesome. I got home & auto thanks Gina & team"
We responded:
"Vernon, thank you for such nice words and leaving a 5-star review. - Gina Falletta-State Farm Agency"
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Laqueena Lee

September 26, 2024

5  out of  5
rating by Laqueena Lee
"The staff is wonderful especially Jennifer you are the best"
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Gary Vlogs

September 26, 2024

5  out of  5
rating by Gary Vlogs
"Mrs.Jennifer helped me get my home and car insured with ease!!"
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Jake Waters

September 26, 2024

5  out of  5
rating by Jake Waters
"Gina and her team are very professional. Would recommend to others."
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Ravi Kumar

September 26, 2024

5  out of  5
rating by Ravi Kumar
"Jennifer was helpful in guiding me to choose the right auto policy and also in saving my dollars. She did answer my queries with utmost patience."
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Candace Weatherby

August 7, 2024

5  out of  5
rating by Candace Weatherby
"Thanks Jennifer! Always professional and polite! I wish nothing but the best for you. StateFarm, you have a knowledgeable person on your team."
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Denise McGee

August 6, 2024

5  out of  5
rating by Denise McGee
"Wonderful customer service! Took time to explain everything. Jennifer did a wonderful job getting my insurance back with State Farm after not good service from another agent."
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Jennifer Boynton

August 6, 2024

5  out of  5
rating by Jennifer Boynton
"Jennifer King is top notch! She always goes above and beyond for all my insurance needs. Very professional and friendly.Would highly recommend her."
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Chelsey McGee

August 6, 2024

5  out of  5
rating by Chelsey McGee
"Gina & Jennifer are great! Super helpful and responsive and care about their clients!"
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jasmine wilson

April 29, 2024

5  out of  5
rating by jasmine wilson
"The team at State Farm are very dedicated to the customer’s experience.. Leading with warmth and professionalism. Amazing customer service that aims to make each customer’s experience unique to each individual."
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Greg Brown

April 3, 2024

5  out of  5
rating by Greg Brown
"I would like to give Jennifer King 5 stars for being absolutely patient and helpful, not to mention working to help me save my hard earned dollars! She is top notch! Thanks Jennifer!!"
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Isha Lewis Long

March 25, 2024

5  out of  5
rating by Isha Lewis Long
"I just had the Best experience with Jennifer at State Farm very nice and helpful and listen closely to my needs and answered all my questions and concerns. Thank you so much Agent Gina Falletta for Jennifer being part of the Team!"
We responded:
"Thank you, Isha! We're thrilled to hear about your positive experience with Jennifer at State Farm. We appreciate your kind words and are glad she could assist you effectively. - Gina"
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James Phelps

February 20, 2024

5  out of  5
rating by James Phelps
"Great professional and personal service by caring people."
We responded:
"Thank you James for the awesome review!"
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Nick Canonaco

February 9, 2024

5  out of  5
rating by Nick Canonaco
"Jennifer was very helpful and professional getting me a quote on my auto insurance for a fair price. Would highly recommend"
We responded:
"Thank you Nick, for your kind words! We're thrilled to hear that Jennifer provided helpful and professional service. Your recommendation is greatly appreciated."
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Bobbi Caldwell

February 3, 2024

1  out of  5
rating by Bobbi Caldwell
"If only she is was actually responsive and helpful. I don’t believe Gina exists since I have asked to speak with her for two months and get the run around from her staff. My calls are screened and they make empty promises of call backs or answers. The office can’t tell me what my payments are and what the payments I have made are for. It has been a 2-3 month issue. Don’t trust this agent or the office because they don’t know what they are doing and you are not in safe hands."
We responded:
"Dear Mr. Caldwell Thank you for taking the time to share your concerns, and we sincerely apologize for the challenges you've encountered during your transition to Gina Falletta's State Farm Insurance Agency. We understand that a seamless transition is crucial, and we regret that we fell short of your expectations. We want to assure you that your experience is not reflective of our typical service standards. Gina and the entire team are committed to providing responsive and helpful assistance to all our clients. We apologize for any inconvenience caused during your transition and the confusion regarding your payments. We would appreciate the opportunity to connect with you directly. Feel free to reach out to Gina Falletta at 205-731-4663, so we can better understand your unique situation and work towards a resolution. Best regards, Gina Falletta State Farm Insurance Agency Thank you."
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Robert Phillips

January 31, 2024

5  out of  5
rating by Robert Phillips
"Gina and her team are the best, highly recommend to anyone looking for an insurance agent you can trust!"
We responded:
"Robert, wow thank you for such kind words. Your feedback is greatly appreciated. "
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Jennifer King

January 31, 2024

5  out of  5
rating by Jennifer King
"Love the agents and team!! Super friendly!!!"
We responded:
"Jennifer, thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. - Gina"
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Lori Hudgins

January 31, 2024

5  out of  5
rating by Lori Hudgins
"Love Gina and her staff! Always so helpful!"
We responded:
"Lori, thank you for taking the time to leave a 5-star review. - Gina"