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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lindsay Metcalf

August 15, 2025

5  out of  5
rating by Lindsay Metcalf
"Tidy Hill was so personable and great to work with! She answered all my questions and was even able to help me pay in advance my Mothers bills! Highly recommend!"
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Nichole Ott

August 13, 2025

5  out of  5
rating by Nichole Ott
"Jennifer King helped me and was so helpful and professional."
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Alicia Sparks

August 12, 2025

5  out of  5
rating by Alicia Sparks
"I can’t say enough great things about Jennifer at State Farm! She is always so friendly and welcoming, no matter the reason for my call. Anytime I have a question or an issue, she handles it quickly and efficiently. I love that she’s so easy to get in touch with and truly makes you feel like a priority. Customer service like this is rare these days, and Jennifer goes above and beyond every time. Highly recommend her!"
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jeff king

August 11, 2025

5  out of  5
rating by jeff king
"I had the pleasure of working with Jennifer. She went above and beyond and answered all of my questions. She explained all of my coverages very throughly, which I can't say anyone has ever done in the past. She's very quick and super easy to work with. Best thing she helped me bundle all of my policies and saved me tons of money."
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Carly Ethridge

July 2, 2025

5  out of  5
rating by Carly Ethridge
"Spoke with Jennifer King and she was great! she was very easy to talk to and answered all of my questions"
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Kristie Ethridge

July 2, 2025

5  out of  5
rating by Kristie Ethridge
"Jennifer is amazing. She was very informative and answered my questions honestly and efficiently. Great experience."
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Andrea Aycock

June 23, 2025

5  out of  5
rating by Andrea Aycock
"Jennifer has been absolutely wonderful! I've had several changes that needed to be made to my policy the past few months and shes always so helpful and so sweet!"
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Caleb Johnson

June 23, 2025

5  out of  5
rating by Caleb Johnson
"Mrs.Jennifer is the best!! I told her I had the lizard company and she cut my bill in half. Called the lizard company back and asked if they could match her price they said no way. Needless to say I now have State Farm."
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Abby McGee

June 23, 2025

5  out of  5
rating by Abby McGee
"Jennifer King is the best. She is always willing to help and answers all the questions I have."
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Mike Ransom

June 2, 2025

5  out of  5
rating by Mike Ransom
"Jennifer was Super friendly and fast and I would highly recommend"
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Adrienne Hudson

May 30, 2025

5  out of  5
rating by Adrienne Hudson
"I have been with Gina Falletta for a long time. She is absolutely amazing and the staff is amazing as well. They know who I am when I call and they never give me bad advice. Thank you for caring and listening!"
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Jeremy Moon

May 30, 2025

5  out of  5
rating by Jeremy Moon
"I had the pleasure of working with Jennifer King on setting up an insurance policy with State Farm. Hands down the best interaction I have ever had with anyone. She was fast, informative, and went above and beyond to answer all of my questions and made sure i understood every bit of my coverage and the process along the way. I highly recommend Jennifer to anyone looking for insurance. Not only did she get me a great and lower price than what I already had but also got me better coverage as well!"
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Veronica Benson

May 20, 2025

1  out of  5
rating by Veronica Benson
"This office staff is the worst! All you get is the run around and a lot of promises to call you back and never do, and when you follow up the next day they will tell you that they tried calling you back. This office is the worst i’ve ever experienced. I wouldn’t recommend this office to anyone!"
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Clay Tavel

April 21, 2025

5  out of  5
rating by Clay Tavel
"Working with Brandon and Jennifer was so easy and stress free. I provided the information needed for a quote and received an answer within just a few hours and was pleasantly surprised at how affordable the quote was for homeowners insurance. I had all documents sent to me same day with detailed explanation of coverage. I’m so happy I made the switch to State Farm, and specifically this office and agents."
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Rene Alfarero

March 14, 2025

5  out of  5
rating by Rene Alfarero
"Fast & reliable"
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Diego Tzum

February 20, 2025

5  out of  5
rating by Diego Tzum
"Jennifer was fast and amazing she answered all my question and got me a great deal !!"
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Vernon White

January 15, 2025

5  out of  5
rating by Vernon White
"Gina & crew are awesome. I got home & auto thanks Gina & team"
We responded:
"Vernon, thank you for such nice words and leaving a 5-star review. - Gina Falletta-State Farm Agency"
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Laqueena Lee

September 26, 2024

5  out of  5
rating by Laqueena Lee
"The staff is wonderful especially Jennifer you are the best"
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Gary Vlogs

September 26, 2024

5  out of  5
rating by Gary Vlogs
"Mrs.Jennifer helped me get my home and car insured with ease!!"
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Jake Waters

September 26, 2024

5  out of  5
rating by Jake Waters
"Gina and her team are very professional. Would recommend to others."
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Ravi Kumar

September 26, 2024

5  out of  5
rating by Ravi Kumar
"Jennifer was helpful in guiding me to choose the right auto policy and also in saving my dollars. She did answer my queries with utmost patience."
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Candace Weatherby

August 7, 2024

5  out of  5
rating by Candace Weatherby
"Thanks Jennifer! Always professional and polite! I wish nothing but the best for you. StateFarm, you have a knowledgeable person on your team."
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Denise McGee

August 6, 2024

5  out of  5
rating by Denise McGee
"Wonderful customer service! Took time to explain everything. Jennifer did a wonderful job getting my insurance back with State Farm after not good service from another agent."
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Jennifer Boynton

August 6, 2024

5  out of  5
rating by Jennifer Boynton
"Jennifer King is top notch! She always goes above and beyond for all my insurance needs. Very professional and friendly.Would highly recommend her."
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Chelsey McGee

August 6, 2024

5  out of  5
rating by Chelsey McGee
"Gina & Jennifer are great! Super helpful and responsive and care about their clients!"